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Johann S

1 reviews | Active since Jan 2017

19 Jun 2017, 15:59

Poor Service

<p>Upgrade my data package in April to be effective 1/5/2017</p> <p>When this went live my secound sim was deactivated</p> <p>Lots of phone call's and standing in lines and explaining query still unresolved</p> <p>Last two mails to Nigel Woodman at Vodacom Canal Walk not been answered</p> <p>Just ignoring their customer.....shocking services</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply20 Jun 2017, 07:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,