Poor service

<p>Hi,I am getting really temptational about my account at vodacom I'm still stuck without cellular network and when I spoke to a consultant she drop the phone in my ear.I sick and tired of this even tho my monthly fee was paid I'm still getting accused of my account being behind! They asked me to send proof of the payment I did that and still they can't find it.I send a email and fax.What more can a person do ?according to my nearest Vodacom branch everything is fine on their system the money is paid my details is correct the problem is with the headquarter of Vodacom!!I would like some action about this because this is not acceptable I would like an appointment with someone from headquarters and my branch.I tired of being told a consultant wil phone you </p>