1 reviews | Active since Apr 2017
Poor Service
<p>After complaining that Vodacom is still deducting for a ghost number they have added on my account that was premature paid up in full. Vodacom Domenic confirmed by email that the ghost number was deketed and I will be credited. Well it did not happpen. The ghost mumber is stil running and I am still billed for it. Vodacom nou gave a credit on the account but is taking the money again with ghost nr. Poor service . Vodacom do not have a glue what to do and hou to deal with customer complaint. Please be AWARE. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
