LE
Leon E
1 reviews | Active since Jan 2023
17 Jan 2023, 17:55
Poor service.
Have been battling with little to no signal and internet connectivity since Thursday 12-2023. Numerous phone calls to Vodacom. Vodacom keeps on saying that the fault has been rectified remotely but on my side the problem is still the same. Very dissapointed with the level of service received. Come month end they wait opens hands for payment.
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Replies (2)
Vodacom's replyOfficial
18 Jan 2023, 07:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2023, 07:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Leon E's updateReviewer Update
20 Jan 2023, 05:53You rep**** to me on the 18-01-2023 @ 07h43 saying that a consultant will be contacting me, it is now the 20-01-2023 05h50 and up until I have not heard anything from VODACOM. Is Vodacom also struggling with the lack of signal? Pathetic.
LE
Leon E's update20 Jan 2023, 05:53
Reviewer Update
You rep**** to me on the 18-01-2023 @ 07h43 saying that a consultant will be contacting me, it is now the 20-01-2023 05h50 and up until I have not heard anything from VODACOM. Is Vodacom also struggling with the lack of signal? Pathetic.