GL
Gerhard L

1 reviews | Active since Apr 2017

29 Apr 2017, 11:24

Poor Service

<p>Cancellation fee was paid in Nov. Vodacom just gave a chost number after I migtrated to another service provider. Contract still running and deducted monthly. I have complained several times. Nobody si willing to assist me. Please be carefull as Vodacom is busy take money from consumers who may not be aware of it. My nr ********** 903. Please be aware of this pratice Vodacom is using.</p>

0
Replies (1)
Vodacom
Vodacom's reply29 Apr 2017, 17:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

SA