POOR SERVICE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

We are in the Restaurant industry and the lockdown hit us bad, I phoned vodacom about 25 X regarding my account ***2-7 to arrange for a solution on my account. Every person has another story. The one lady said best is to go on prepaid for 3 months and we made arrangements for payments outstanding. My line was disconnected before they could do the divert. I paid 2 amounts as promised, someone cancelled the diversion and today my phone has being suspended once again. The service is very poor i tried everything to sort this out. They do not care about the client at all. I wont be able to go on with my contracts and need help urgent, therefor the prepaid ????? Emails calls for 2 weeks still not sorted out Now Wesley told me when they unlocked the lines the diversion was cancelled Now i need to pay another R2668.00 ????????????????????????