AJ
Annalie J
1 reviews | Active since Aug 2022
12 Aug 2022, 18:12
Poor service
I did a telephonic upgrade with Vodacom. Received the wrong tablet within 4 days. This was early June. Since then I have made numerous calls, received various reference numbers and a lot of empty promises. Even so-called call center supervisors and managers do not return calls as promissed. And I am charged for a contract that I am not using.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
13 Aug 2022, 13:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Aug 2022, 13:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team