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Antanya P

1 reviews | Active since Oct 2015

11 Apr 2025, 14:22

Poor Service

I have been trying to cancel one of my contracts since January 2025. I sent through the cancellation letter and until now April 2025 They have not cancelled my data contract. Every time I call the reversing and upgrading.... Can someone please cancel this contract.

0
Replies (3)
Vodacom
Vodacom's reply12 Apr 2025, 08:35
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

AP
Antanya P's update14 Apr 2025, 08:07
Reviewer Update
Good day, I have not received a call or any feedback from Vodacom and today is the 14 April 2025.
AP
Antanya P's update14 Apr 2025, 08:09
Reviewer Update
Good day, I have not received a call or any feedback from Vodacom and today is the 14 April 2025.