Poor Service

What terrible service from Vodacom. App**** online and all was approved, to get a call from them on Friday to tell me the phone will be delivered on Monday. Monday came and went. I contacted them again on Tuesday, to get informed by one consultant that it was cancelled, but another one my credit scoring, and the third consultant to advise that the colour I ordered was not availalble and that she will call be back later. A day later I called again, just to be informed that the cell phone was discontinued. 4 different reasons from 4 different consultants from one company - absolutely appalling service. Been with Vodacom on contract and now pre-paid for over 30 years... Maybe time for change...