Poor service

I took out a new contract on 12 January 2015 with Cebo for a Samsung S4 mini and a 2-for-1 Vodacom tablet special that came with it.<br> The Samsung S4 mini worked from the beginning but the Vodacom tablet did not - the problem was with the connectivity - the sim card would not connect.<br> <br> I phoned Cebo on the 13th and the said he would find out and get back to me. He did not do so. <br> <br> My mother then took the tablet in to a Vodacom in Centurion but there they said they could not sort it out and that I had to take it back to Norwood. <br> <br> I phoned Cebo again on 16 January and he said he would follow up and get back to me and, once again, he did not do so. <br> <br> I phoned Vodacom's customer care line and the person on the other end, although very helpful, could not correct this error on their side either and once again said I need to deal with Norwood Vodacom.<br> <br> On 22 January I went back into Norwood Vodacom myself with the tablet and spoke with Cebo who then went into the back office and spoke with his manager, Christian, and then Cebo came back to say the problem would be sorted out within 2 days. I have not heard from either of them and it is now 3 February.<br> Appalling service!