TS
Thandokazi S

1 reviews | Active since Oct 2017

04 May 2026, 07:56

Poor service

I had a very disappointing experience at Vodacom Liberty Promenade in Mitchell’s Plain. The consultant, Vuyani, was condescending and abrupt. We were not informed about the status of our contract application and had to call in ourselves to get updates, as he did not notify us. When I tried to speak to him, he shut me down and told me I might as well go to the store.

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Replies (1)
Vodacom
Vodacom's reply04 May 2026, 08:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team