mM
martin M

1 reviews | Active since Feb 2014

10 Mar 2017, 18:04

Poor service

<p>My Father contacted Vodacom about the signal that is pathetic there were he stay about a year a go and they said that they are going to send technicians to come and inspect the problem. There is no signal inside his yard. You have to walk outside the gate to get signal and then it is not very good signal. Can you please contact him and resolve this problem. He is very upset about the service of vodacom</p>

0
Replies (3)
Vodacom
Vodacom's reply11 Mar 2017, 06:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply15 Mar 2017, 11:38
Official

Dear Danel,

The Network Team will address your matter.

Regards,

Cassandra

Best regards,

mM
martin M's update01 Apr 2017, 14:12
Reviewer Update

PATHETIC IS A UNDER STATEMENT!

Vodacom said that they will be in contact with us but yet no responce. They would've send someone to help my father with this matter.