Poor service

<p>I did an upgrade via the phone with vodacom custmer care middle Feb 2017. I will never ever do t6hat again. When I received my phone it was the wrong coulor with none of the accessories that should have come with. I phone then after I haved received the phone to enquier why this had happen. No one could give me an answer an send me from one consultant to another consultant ending up an hour on the phone. One person promised me that he or his supervisor will phone me back the next moring to solve my problem. No one phone. That afternoon I phone Vodacom customer care again no one knows about my problem and it was no call was locked against my name. The person who delt with me the second time open a log ans promised that my problem will be resolved in 48 hour. This never happend, maybe I understood them wrongly maybe they will give me an answer in 48 days. THis is poor and unacceptable .</p> <p> </p>