KvdB
Koos van den Berg

1 reviews | Active since Aug 2019

27 Jan 2025, 13:28

Poor Service

I stay in X2 Secunda, for the last seven days we have no cell phone signal, it is of no use to call there customer care a I have no signal, They don't even react to e:mail complaints.

0
Replies (3)
Vodacom
Vodacom's reply27 Jan 2025, 14:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
KvdB
Koos van den Berg's update31 Jan 2025, 12:12
Reviewer Update
I HAVE NO VODACOM SIGNAL, HOW DO YOU EXPECT TO REACH ME ???????
THERE WAS NO PROBLEM WITH THE SIGNAL UP TO 7 DAYS AGO !!!!

KvdB
Koos van den Berg's update31 Jan 2025, 15:50
Reviewer Update
WHY DON'T YOU SEND A TECHNICIAN TO SEE WHAT IS WRONG AT YOUR SIDE