Poor service

<p>Received a call from VodaCom 7th February to offfer mer a new data line with an new modem, to be delivered to me. Today nearly a month later, and no communication whatsoever. I phoned 111 and got referred - and after speaking to the 9th different person got informed that the modem was terurned and that I need to contact upgraded. NO VodaCom - you can contact me! Herewith juicy details : ORDER NO: U ********** ; Quote No ********** 4; Dealer ID: XLKMI</p> <p> </p> <p>Please tell me why is this unit returned without me receiveing any communication whatsoever from your side??? </p>