JT
Johonna T

1 reviews | Active since Dec 2016

24 Feb 2017, 12:15

Poor. Service

<p>I bought data from vodacom and my phone was not connecting to server wen i tried to inform them via customer service people who are supposed to help me out the consultant didn't do as. And at the same time they are sending me false balance and wen i ask about it they say no it is not thier problem so who's problem is because I am not responsible for that department </p>

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Replies (1)
Vodacom
Vodacom's reply24 Feb 2017, 13:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,