1 reviews | Active since Feb 2017

20 Feb 2017, 06:49

Poor service

<p>Neen without service now for 5 days in Tonteldoos. Reported the issue bia Twitter. Get a response back to say we tried to call you but get voice mail? 5 days later and still nothing. @Vodacom111 now ignoring my tweets. </p>

0
Replies (3)
Vodacom
Vodacom's reply20 Feb 2017, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update20 Feb 2017, 07:38
Reviewer Update

In light of the recent farm attacks in the area it would be appreciated if this could be treated as urgent. Our only comms rigjt now is WhatsApp and social media!!

's update20 Feb 2017, 12:50
Reviewer Update

We habe still not heard from Vodacom, even after supplying them with the base station number etc!! Where to now?