1 reviews | Active since Jan 2017

08 Feb 2017, 13:16

Poor service

<p>Recently upgraded my contract and never recieved my phone as discussed and as part of the contract.</p> <p>Impossible to get hold of anyone at this poor excuse of a firm.</p> <p> </p> <p>I would not recommend anyone getting involved with Vodacom. Absolutely appalling service and feedback. The response on Hellopeter is a copy and paste with no follow up whatsoever.</p> <p> </p> <p>Guaranteed wait of 20min on the phone to get any one of the useless staff</p>

0
Replies (1)
Vodacom
Vodacom's reply09 Feb 2017, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,