Poor service
<p>Recently upgraded my contract and never recieved my phone as discussed and as part of the contract.</p> <p>Impossible to get hold of anyone at this poor excuse of a firm.</p> <p> </p> <p>I would not recommend anyone getting involved with Vodacom. Absolutely appalling service and feedback. The response on Hellopeter is a copy and paste with no follow up whatsoever.</p> <p> </p> <p>Guaranteed wait of 20min on the phone to get any one of the useless staff</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
