Poor Service

<p>I've been with Vodacom, easily 15 years, and am really disapointed at the level of service i've been receiving in the past 6 months. Buying data is a problem, then it works then it doesnt, every consultant i speak to gives me a different story. the endless promises of call backs and resolutions. Vodacom should create a political party, all the promises and no action. I even went so far as to send the CEO a mail, but till now no response. I have reached the expiration of two of my three contracts and decided to cancell. It took three days for Vodacom to make my number available for porting. I yesterday requested a final bill, the system indicated i still had data available, but now i'm getting hit wit a R1000 data bill, Vodacom cannot explain, i asked for an account to be sent to me, but still nothing. Vodacom will be debiting me tomoroow without sending me an nvoice, is that even legal?</p> <p> </p> <p>They portay themselves as the best service provider in SA, but key word being 'service', but Vodacom, its non existant at your company.</p>