MS
Merisha S
1 reviews | Active since Jun 2025
17 Jun 2025, 11:43
Poor service
Customer service is very poor. I recently moved over to Vodacom Wi-Fi, and made the worst choice. My Wi-Fi is always down, when I do call the customer service all I get is that the matter is escalated, for the past seven days they still escalating the problem. I called them 14x, never use Vodacom Wi-Fi
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Vodacom's replyOfficial
17 Jun 2025, 12:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jun 2025, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team