1 reviews | Active since Jun 2015
Poor Service
<p>Hi,</p> <p>I recently had cellphone claim approved by Vodacom. I was told to collect the phone at a particular Vodacom store. Only to find out when at the store that the cellphone was not ready for collection. I had ben called a couple of times by consultatnts informing me that the phone was ready for collection. Arriving at the store and recieving nothing made me very annoyed. I can not take you guys seriouly if the basics can be upheld.</p> <p> </p> <p>Kind Regards,</p> <p> </p> <p>Sibu</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
