KE
Khalid E

1 reviews | Active since Feb 2012

17 Jan 2017, 12:47

POOR SERVICE

<p>Been trying to Call the Vodacom Store at Vangate Mall whole day long today.. NO ONE ANSWERS THE PHONE!!!!! it just rings forever</p> <p> </p> <p>Business must be booming since all the staff their cannot answer a phone..</p> <p>Pathetic Service</p>

0
Replies (3)
Vodacom
Vodacom's reply17 Jan 2017, 13:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

KE
Khalid E's update17 Jan 2017, 13:31
Reviewer Update

No point.. All i needed to know was the time they close this evening... But not to worry, Will go to Century City instead .. vangate will not get any of my business or people i knows business

Vodacom
Vodacom's reply18 Jan 2017, 16:09
Official

Dear Client

The matter was escalated to the Regional Office for further investigation.

We appreciate your feedback and we will certainly ensure that the appropriate corrective measures are implemented.

Kind regards

Vodacom Consumer Website Team