AS
Angelique S

1 reviews | Active since May 2016

16 Jan 2017, 14:29

POOR SERVICE

<p>Since Vodacom has gone onto their new system, their service is shocking!! Nothing gets done. I have been a vodacom customer for 15 years now and it has never been this bad. I have 4 contract with vodacom and I am trying to open my lines to transfer airtime since December!! I have phoned varioius times and every time I phone I am on the line for more that 20 minutes and every time I speak to a different person I get a different story. Who can assist at Vodacom that knows what they are doing. </p>

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Replies (1)
Vodacom
Vodacom's reply16 Jan 2017, 14:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,