Poor service

<p>I contacted Vodacom on Saturday 14 Jan to query about airtime which has been disappearing,I was attended by a lady called Asanda who was very rude and not helpful.She did not bother to listen or explain to me,she just transferred my call to her colleague.Also Vodacom should specify on their T's and C's that by using Just 4 u offers they will further deduct airtime even if one did not make use of the service.</p>