1 reviews | Active since Jan 2017

11 Jan 2017, 10:55

POOR SERVICE

<p>For the 2nd time in as little as 12 months, I have once again been on the receiving end of totally poor service by the consultants of the Clearwater Shop. Once again, this has resulted in a financial loss for me. Even after I phoned the Vodacom helpline, absolutely nothing was done and I had to go back again to the shop to resolve the issues. I am so fed up, that I have requested them to cancell all my contracts! I just cannot go on losing money llike this.</p> <p><em> </em></p>

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Replies (1)
Vodacom
Vodacom's reply11 Jan 2017, 12:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team