Poor service

<p>Added a new contract to my existing . A few days later experiencedoing problems went back to query I was issued with a new number because they could not resolve the problem with my newlyrics bought contract another few days later I received a bill of R11762 for premature cancellation of a contract which I did not sign up for .logged a query on the 31st December 2016 to this day I'm waiting for a response I call customer care almost everyday they keep telling me they you are busy investigating I'm sitting with a bill because of their negligence and lack of knowledge of their own product</p>