BL
Bongumusa L

1 reviews | Active since Dec 2016

05 Jan 2017, 12:14

Poor service

<p>i have been reporting a fradulent account existing with my details at vodacom for the past three months now, todate the mater is still not settled. every month i still get debited for a celphone i do not even have in my position.</p>

0
Replies (1)
Vodacom
Vodacom's reply05 Jan 2017, 12:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,