1 reviews | Active since Aug 2010
Poor Service
<p>I have been a Vodacom customer for years. I have recently upgraded less than a week ago. The upgrade is one I am not happy with, I have tried to get Vodacom to change the contract to one that is better suited to me. There was not even an attempt to help.me. I get told that I have to stay on the new contract for three months before they can do anything. The reason I was given was "its the rules" this is disgusting service. I have three contracts with vodacom which I will be cancelling as soon as possible and will never use Vodacom again if thus is how they treat clients. Please to anyone who will read this. Stay away from Vodacom, they clearly do not respect their clients or care if they deliver good service or not. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
