BL
Bongumusa L

1 reviews | Active since Dec 2016

04 Jan 2017, 12:19

Poor service

<p>i have been reporting a fradulent account existing with my details at vodacom for the past three months now, todate the mater is still not settled. every month i still get debited for a celphone i do not even have in my position. </p>

0
Replies (2)
Vodacom
Vodacom's reply04 Jan 2017, 16:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply02 Feb 2017, 13:02
Official

As per telephonic discussion,feedback provided.

Best regards,