POOR SERVICE
<p>Kindly note that i upgraded my cell number : ********** 234 on the "21st November 2016" to an iphone SE which was supposed to receive a "10 gig once off promotional".</p> <p>Since i upgraded i am still struggling to receive the "10 gigs which was a promotion".</p> <p>I've spoken to so many people at "Vodacom" and not one staff member can assist me or even come back to me.</p> <p>I do feel that "Vodacom" does not care about there clients every time that i phone in i get passed from one staff member to the next.</p> <p>This is false adverting a promotional "10 gigs" without actually giving it to the client.</p> <p>Why does "Vodacom" advertise that if you will receive "10 gigs".</p> <p>Please this needs to be sorted out once and for all i am really disappointed in the service from "Vodacom".</p> <p>This is the last reference number that I have received today : 1-1AKSCRNZK</p> <p>I refuse to keep phoning in to "111" - please sort this out within the next two days or i will have no alternative but to take matter further.</p> <p>I urgently await feedback please call me back on ********** 565</p> <p>Thank You</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
