poor service

My contract was renewed in September 2014 and ever since then my BIS is a problem since then.Every month for 6months now Icannot make use of my BIS as it gets deactivated thus inconveniencing me.I have to constantly phone to have it reactivated which takes over a week to get sorted yet I am debited for my full subscription but only have the privilege of this service for half the month.This is unacceptable and frustrating and is my second attempt now to publish Vodacoms pathetic service.<br> <br> <br> <br>