1 reviews | Active since Aug 2015
Poor Service
<p>I have requested statements from Vodacom going back to 2014 as I am being audited by SARS, and they requested these documents. I have requested the documentation beginning of the week, and I still have not received anything, even after 3 calls to the callcentre.</p> <p> </p> <p>The Reference number is S3/ge53L/LKJQ2</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
A week later not one person has tried to make contact with me, nor did anyone bother to just send the statements as they have promised two weeks ago...
A week later not one person has tried to make contact with me, nor did anyone bother to just send the statements as they have promised two weeks ago...