1 reviews | Active since Jul 2015
POOR SERVICE
<p>So... It happens again. Last month I had problem with my line making outgoing calls. And I couldn't make calls for 7days and did whole troubleshooting process with Vodacom. Made endless calls only be told that because I am on an open line contracts that Vodacom has a problem with such contracts and lines.<br />Now this month the same problem but now little earlier than last month....so they got my attention earlier this month.</p> <p>If Vodacom knows and is aware of such why as customer I'm not being informed prior wasting my time with a problem they know they HAVE!!!???</p> <p>May I suggest Vodacom behalf to have a proper communication strategy when they have such a problem occur it's Really frustrated and demand a solution and now...</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
