1 reviews | Active since Sept 2013
Poor service
<p>I recently contacted Vodacom regarding the poor service I have received regarding two new cellphones. I got one back job number: ********** 8. My other phone has disappeared. It was sent in for repairs for the second time job number: ********** 8. I went to Vodacom and they are unable to track it. I then received a call from Vodacom (as was promised), however I missed the call as I was on another call. I still have not heard back from Vodacom. No one phoned me back. This has been going on for weeks now and I am appalled at the service I have received from vodacom. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
