MV
Menzi V

1 reviews | Active since Sept 2014

08 Dec 2016, 10:07

POOR SERVICE

<p>I have a caontract phone and phone insurance with vodaco. They have had my phone with them for over two weeks for a repair. I pay a lot of money to be without a phone and I think this is a very bad service from Vodacom. They don't even have a Complaints service for me to raise my issue. This is frustrating as I really need my phone back.</p>

0
Replies (1)
Vodacom
Vodacom's reply08 Dec 2016, 10:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team