NV
Natalie V

1 reviews | Active since Nov 2014

08 Dec 2016, 07:46

Poor Service

<p>Went in an upgraded my contract on Saturday the 3rd of December 2016 and till today the 8th of December my sim card has not been activated. This is after a number of calls to Vodacom customer care and the store. How does one get told 24 hours which is now 5 days!</p>

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Replies (1)
Vodacom
Vodacom's reply08 Dec 2016, 09:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,