MV
Menzi V

1 reviews | Active since Sept 2014

06 Dec 2016, 12:58

POOR SERVICE

<p>I sent my phone for repair on 23 November 2016 and everytime I phone they tell me they are waiting fir parts. I pay vodacom insurance every month and it does not make sense how can I stay for two weeks without a phone. I request that Vodacom gives me a new phone if they can not get the parts to fix my phone.</p>

0
Replies (1)
Vodacom
Vodacom's reply06 Dec 2016, 14:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,