POOR SERVICE

<p>I DID TWO UPGRADES WITH VODACOM AND ARE RECEIVING VERY POOR SERVICE.</p> <p>I AM A PAYING CUSTOMER FOR MORE THAN 10 YEARS AND STILL THIS DOES NOT MEAN ANYTHING TO THEM TO KEEP MY SERVICES.</p> <p>I DID ONE UPGRADE THREE WEEKS AGO (I WAS TOLD THAT THRE IS NO STOCK ON THE PHONE BUT I WILL RECEIVE THE PHONE BY 5 DECEMBER). WHEN I DID THE SECOND UPGRADE, I WAS TOLD THEY DON'T HAVE STOCK OF THIS PHONE EITHER, BUT THEY WILL RECEIVE STOCK BY FRIDAY 2 DECEMBER. EVER SINCE I DID BOTH UPGRADES, I HEARD NOTHING FROM VODACOM. I HAVE TO CONTACT THEM EVERY DAY TO RECEIVE THE SAME USELESS FEEDBACK. THEY DO NOT HAVE ANY STOCK AND NEITHER CAN THEY TELL ME WHEN STOCK WILL BE RECEIVED. </p> <p>SURELY IF YOU DO NOT HAVE STOCK, YOU SHOULD INDICATE THIS ON THE WEBSITE OR BETTER STILL, PLAN FOR THE FESTIVE SEASON.</p> <p>THIS IS BEYOND POOR SERVICE!</p>