1 reviews | Active since Nov 2016
Poor Service
<p>1. Log call for the "no service" coverage two weeks ago. The area I live in (Kloofendal, Roodepoort) has of recent being really poor resulting in the family unable to use the phone when at home!. To date no call back from vodacom to resolve the issue at hand.</p> <p> </p> <p>2. Today my wife's cell phone was ****** with her handbag. I was proactive and phoned on her behalf to lock the phone. As her husband I was not allow to do this and I was told to get her to phone and get the phone locked. I ask with what phone ?</p> <p> </p> <p>After being a loyal customer since my first cell phone, I really am considering whether porting from Vodacom is now required.</p> <p> </p> <p>Maybe now someone at Vodacom will phone or send an email - but I am not holding by breath!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
