Poor service

<p>Tried to give router to a friend. Followed all Vodacom guidelines in order to change from my name to my friend, as well as debit order. Despite all this, 2 months later and this is not resolved and they do not even respond to follow up emails. We followed their orders and now nobody can actually do their job and just change the debit order details. It's frustrating and ridiculous. I'd like to know why this has not been addressed as I no longer live in SA and am getting rather angry about their lack of response!!!!!!</p>