Poor Service

I cannot get hold of anyone at Vodacom when I try phoning cancellations. I tried three times this morning, everytime holding the line for about 15 minutes. I do not have the time for this since I need to do my work!<br> I want to find out what is going on with my contract? I cancelled it two months ago and asked to keep my number on prepaid when my contract expires end of March. Now I find out that I am still on a month to month smart light package until I cancel. I feel that this is not acceptable. I do not use the free minutes or texts, so it is a waste of my money. If Vodacom charges me for April I will go to the bank and reverse the debit order.