Poor service
I recently bought a cellular phone on contract, till now I haven't received my parcel. I'm now approaching the third week still waiting for my parcel. I regret ever looking in their direction
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Replies (2)
Vodacom's replyOfficial
30 Aug 2020, 08:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Aug 2020, 08:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
01 Sept 2020, 17:31You have not advised me accordingly about anything, I'm still without my parcel.
Vodacom never asked for my residential address, they assumed I'm staying at the address they picked up on the system, that's why I'm still without my parcel.
Your service is distcusting
Vodacom never asked for my residential address, they assumed I'm staying at the address they picked up on the system, that's why I'm still without my parcel.
Your service is distcusting
's update01 Sept 2020, 17:31
Reviewer Update
You have not advised me accordingly about anything, I'm still without my parcel.
Vodacom never asked for my residential address, they assumed I'm staying at the address they picked up on the system, that's why I'm still without my parcel.
Your service is distcusting
Vodacom never asked for my residential address, they assumed I'm staying at the address they picked up on the system, that's why I'm still without my parcel.
Your service is distcusting