MM
Marie M
1 reviews | Active since Jan 2025
14 Jan 2025, 18:50
Poor service
Service for Vodacom Fibre is pathatic. We logged a service outage call on Monday 13 Jan 2025 at about 12:00. Still no action. It is Tuesday 14 Jan 2025 at 18:47. They expect me to pay a full bill!
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Vodacom's replyOfficial
15 Jan 2025, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jan 2025, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team