OE
Ockert E
1 reviews | Active since Sept 2014
06 Sept 2024, 18:20
Poor service
Due to cheaper prices my wife and I want to move to another mobile service provider. We called Vodacom and cancelled our contracts as stated one month in advance. Needless to say, Codacom got it incorrect on my wife's side and now she cannot port her number. One reason we are moving away from this company is an inability to communicate with them efdectively
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Vodacom's replyOfficial
08 Sept 2024, 21:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Sept 2024, 21:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team