1 reviews | Active since Nov 2016

21 Nov 2016, 19:33

Poor service

<p>I am a red advantage customer.. i cant phone anyone and need to run my business over my phone. phoned the useless customer service 3 times today and all 3 times i had to go through the same painfull process.. still cant phone... poor vodacom poor.. cant wait for this contract to run out.. if this is how you treat customers spending more than 2k per month that has been using ur service for more than 20years.. it must be time to move on</p>

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Replies (1)
Vodacom
Vodacom's reply22 Nov 2016, 07:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team