1 reviews | Active since Nov 2016
<p>I have canceled my account in May 2016 with vodacom they only canceled my debit order and after 2 months I received a bill for R400 .I went to vodacom and was send from shop to shop and end up with calling the cancellation line .They then said I need to call them from the shop where I canceled the account ,I did that and the shop manager paid the bill that was now R606,00 the person on the cancelation end of the line assured me the account was closed .Today a received another bill for R129 after 3 calls I end up on holding the line for almost 30 min then ended the call.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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