Poor service

<p>I handed in my phone for repairs on Tuesday. On Wednesday I received an sms to say the phone is ready. We drove 50km to get the phone when we got there they told us the phone has been blacklisted and they will phone to unblock it. I tried to phone the repair centre several times and no answer. We drove again today and they told me I can't take the phone because it had been blacklisted. Please get your systems in place. The phone was unblocked a long time ago and now blacklisted again.</p>