Poor Service

<p>I called in to Vodacom Retentions just in October 2015 to cancel a contract and I later changed my mind after the agent Sanele Latha promised me incentives for the duration of my contract. I called in a few times a week ago when my incentive data was suddenly not present and upon numerous conversations I was promised that it will be loaded for the balance of my contract.To date NOTHING at all has been loaded.Its becoming frustrating when this can not be carried out efficiently.I spend on average R2000 a month with vodacom and I would be cautious in future with the retentions department and their promises.</p>