Poor service

Since last year I have been double debited and this was after i went to the store in Midway crossing. i have been at the store to enquire about this however they could not answer me. this month i have been debited again with the R215 that i do not know why i am paying as the upgrade was done when i had received the message that i was due.

i need someone to contact me about a refund or explain to me why i have been double debited and for what. my number is *** and my email address is ***.