Poor Service
<p>Great Service Vodacom NOT....</p> <p>I upgraded just after that I received a bill of R2500.</p> <p>I phoned in to request an Itemised Billing.</p> <p>As per attachment I received an SMS on the ****le that doesn't work because its soft locked, that they need more documentation.</p> <p>When I was on the phone to me they said I must email it to them.</p> <p>I emailed it to ********** and ********** <p>Still no phone call or itemised billing.</p> <p>I am at this point where I am going to close my account with vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Still no one has contacted me...
Still no one has contacted me...
