1 reviews | Active since Aug 2016

08 Nov 2016, 20:39

Poor Service

<p>Great Service Vodacom NOT....</p> <p>I upgraded just after that I received a bill of R2500.</p> <p>I phoned in to request an Itemised Billing.</p> <p>As per attachment I received an SMS on the ****le that doesn't work because its soft locked, that they need more documentation.</p> <p>When I was on the phone to me they said I must email it to them.</p> <p>I emailed it to ********** and ********** <p>Still no phone call or itemised billing.</p> <p>I am at this point where I am going to close my account with vodacom.</p>

0
Replies (2)
Vodacom
Vodacom's reply09 Nov 2016, 07:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update14 Nov 2016, 07:43
Reviewer Update

Still no one has contacted me...